Fixed issue preventing Outlook clients from authenticating

Support for Outlook

2004 Apr 05 11:49 BST

A problem which stopped MS Outlook mail client from authenticating itself to us for sending mail with SMTP has now been fixed.

Outlook users should configure their clients with:

Servers:

imap.tidymail.co.uk

Incoming mail (IMAP)

post.tidymail.co.uk

Outgoing mail (SMTP)

NOT

secure password authentication

Yes

server requires authentication

Advanced:

25

outgoing mail (SMTP)

NOT

secure password authentication

Yes

server requires a secure connection (SSL)

We also strongly recommend using secure IMAP (port 993) in preference to unsecured IMAP (port 143), and using IMAP which is both more flexible and slightly more efficient than POP.