Securing your connection to Tidymail in Outlook

There are lots of versions of Outlook in use, as Microsoft release a new edition every year or two but the old versions still work and there’s no need to update. These instructions were written with screen-caps from Outlook 2010, but apply equally to every version since at least 2003, including the latest 2013. Some of the options may have moved around a bit but they are all there!

To add Encryption to an existing Outlook account, go to the File menu and choose the account from the list of accounts at the top of the page. Then click on Settings.  (In earlier editions, to go Tools/Accounts and click on the account in the list. Double-click the account to change its settings).

Outlook – Account Settings

Account Settings

Tidymail – Outlook 2010 Account Settings dialogue

The settings on the main page should already be correct if your email is up and running successfully, but in passing please check that your “incoming” server is  either “” or “”. If your server name is “” or “” please change it. If your incoming server is utterly different from any of these options, your email isn’t coming through our servers so please DON’T change it!!! If your email doesn’t come via us, whilst the information in this page is useful in general terms, you should check with your actual supplier for the details!

Click on More Settings.

Outlook 2010 Advanced Settings tab

Outlook 2010 Advanced Settings tab

In the Advanced tab of the More Settings page, you will see two separate settings, one for your Incoming server, one for the Outgoing.
In both cases, if you can select “TLS” then just do so – nothing else needs to change. If TLS is not offered as an option, choose “SSL”.  As you can see from the screenshot, in Outlook 2010 I can choose TLS for the Outgoing server, and have done. For the incoming server, only SSL is offered. SO far in this screen shot I have not selected SSL. When I do, I will also change the Port to 995.

Here is a summary of the combinations that work.

Incoming server – POP
  • POP3 with SSL
    1. choose port 995
    2. tick the box “This server requires an encrypted connection (SSL)”
Incoming server – IMAP
  • IMAP with SSL
    1. chose port 993
    2. tick the box “This server requires an encrypted connection (SSL)”
Outgoing server – SMTP
  • SMTP with TLS – port 587 or, if you can’t select this, port 25
  • SMTP with SSL – port 465