Known Rules

Sometimes you will find that a correspondent’s mail is being flagged as possible spam when it isn’t – or when it is but you still wish to receive it. You can over-ride the spam warning lists by adding the correspondent to your Known address list.

Similarly, you may be receiving mail from a source which you consider spam, even though none of our lists are flagging it.

You can set a

  • known host – a rule which allows or blocks all mail from a particular internet IP address
  • known domain – a rule which allows or blocks all mail from any user in a domain
  • known email address – a rule which allows or blocks all mail from a specific email address

To set a known rule, just visit the appropriate menu on the relevant admin page and add a new rule. The content of the rule is

  1. the IP address, domain, or email address you wish to block or accept.
  2. the action to take.

For example:-

Rule Type Value Action Edit One
Known Address fred@bloggs.com Accept Edit Known Addresses
Known Domain spammer.com Warn Edit Known Domains
Known Host 192.168.1.43 Block Edit Known Hosts
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