Category Archives: Tidymail - Page 4

Scheduled Outage 2008-03-15

Posted by on March 8, 2009 Comments Off on Scheduled Outage 2008-03-15

There will be an outage of 3 hours commencing at 15:00 GMT on Sunday 15th March 2009.

During this time we will be performing an Operating System upgrade on the secondary Tidymail machine that is used for backup of incoming email and by those customers sending via post.wizards.co.uk.

During this time sending email via post.wizards.co.uk. If you require the ability to send email during this time you should reconfigure your client to use the post.tidymail.co.uk server  Please note that this server requires you to authenticate to send.  Step-by-step instructions for configuring your email client can be found here

Scheduled Outage 2009-03-08

Posted by on March 1, 2009 Comments Off on Scheduled Outage 2009-03-08

There will be an outage of 3 hours commencing at 15:00 GMT on Sunday 8th March 2009.

During this time we will be performing Operating System upgrades on both main Tidymail machines. The outages will be sequential which mean there will always be a machine able to receive incoming email.

During this time sending or collection of email will be intermittently unavailable..

Unplanned outage

Posted by on December 22, 2008 Comments Off on Unplanned outage

We took a one-hour hit starting just after midnight today.

Apparently the psu blew in one box in one of our supplier’s racks, and took the whole rack out.  I guess a breaker tripped.  Our 2MX went down, and that system is also the outbound used by most of our customers (we’d prefer they used the 1MX, actually).  Worse, the routers upstream from us went out – so although the 1MX stayed up, the outside world couldn’t get to it!

Sorry, everyone.  All well now.

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