Sometimes you will find that a correspondent’s mail is being flagged as possible spam when it isn’t – or when it is but you still wish to receive it. You can over-ride the spam warning lists by adding the correspondent to your Known address list.
Similarly, you may be receiving mail from a source which you consider spam, even though none of our lists are flagging it.
You can set a
known host – a rule which allows or blocks all mail from a particular internet IP address
known domain – a rule which allows or blocks all mail from any user in a domain
known email address – a rule which allows or blocks all mail from a specific email address
To set a known rule, just visit the appropriate menu on the relevant admin page and add a new rule. The content of the rule is
the IP address, domain, or email address you wish to block or accept.
Known Rules
Sometimes you will find that a correspondent’s mail is being flagged as possible spam when it isn’t – or when it is but you still wish to receive it. You can over-ride the spam warning lists by adding the correspondent to your Known address list.
Similarly, you may be receiving mail from a source which you consider spam, even though none of our lists are flagging it.
You can set a
To set a known rule, just visit the appropriate menu on the relevant admin page and add a new rule. The content of the rule is
For example:-